Book4 is online appointment booking software for UK physio, sports massage and therapy clinics. Patients book the right appointment with the right practitioner at any time, you stay in control of who gets booked, and reminders mean fewer sessions are missed. One dashboard, simple monthly pricing, 14 days free.
Patients book appointments 24/7 without ringing the clinic.
Confirm bookings instantly, or review each request first.
Email reminders, optional SMS reminders, deposits and clear cancellation rules.
Phone tag wastes clinical time. With Book4, patients open your booking page, choose an appointment type and a practitioner, and pick a time that fits your diary. Slots respect each practitioner's hours and the length of each appointment, so the diary stays accurate without anyone on reception.
Your booking page shows your clinic's name, logo and banner, with a choice of preset colour themes, and patients only ever see your clinic.
Choose how bookings are confirmed. Let patients pay at booking, confirm instantly and pay when they arrive, or send you a request that you approve from the dashboard before it goes in the diary. Request mode suits clinics that like to check a new patient is booking the right type of appointment before confirming.
Turn on staff selection so patients can book a specific physio or therapist. Each practitioner sets their own working hours, and you can block out dates for courses or leave. Add a buffer after each appointment for write-ups and clean-down. The owner seat is included; each additional practitioner is £3.99 a month.
Set up each appointment type with its own duration and price: for example an initial physio assessment (60 minutes), a follow-up treatment (30 minutes) or a 45 or 60 minute sports massage. Put them in the order you want patients to see them, so new patients find the initial assessment first, and the calendar blocks the right amount of time for each.
If you offer the same treatment in different lengths, such as a 30 or 60 minute massage, add each as its own service with its own price. Patients can see exactly what they're booking and what it costs before they confirm, which means fewer questions on the phone and fewer surprises at the end of a session.
Missed sessions cost you income and keep other patients waiting. Book4 sends a confirmation when a patient books and an email reminder before the appointment. SMS reminders are optional and paid for with credit packs you top up in the dashboard; choose 24 hours before, 48 hours before or the morning of the appointment.
You can also take an optional deposit by card through Stripe and set cancellation and refund windows that match your policy, and patients can request a new time online as long as they give the minimum notice you set.
For patients on a course of treatment, or massage clients who come every month, the Memberships add-on (£9.99 a month) lets you sell a plan with a set number of sessions per week or month. Patients join from your booking page and pay automatically by card, and each patient's booking history shows how often they've been in.
Try Book4 free for 14 days with no card needed and unlimited staff. After the trial, Platform access is £19.99 a month including one practitioner seat, plus £3.99 a month for each additional practitioner and £9.99 a month for Memberships if you need it. Card payments taken online carry a combined 3.5% + 20p fee per transaction, and patients can pay at the clinic instead. SMS reminders are optional and use credits you buy separately.
See full pricing →Sign up and add your clinic's name, logo and address.
Add your appointment types, practitioners and opening hours.
Go live and add your booking link to your website and Google Business Profile.
14 days free, no card needed. Then £19.99 a month.
Start taking online bookings: 14-day free trial